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Media Moments 2023, our annual report looking at all the most important events of the year for publishers, is here!


News publishers see Google’s AI search tool as a traffic-destroying nightmare

The tech giant’s AI-powered search product is being tested on roughly 10 million users; publishers rely on Google for traffic and see a gathering storm.

 

In the run up to the holidays, the Wall Street Journal has a horror story for anyone relying on search traffic. It is reporting that although Google says the final shape of its AI search product isn’t set, publishers have seen enough to estimate that they will lose between 20% and 40% of their Google-generated traffic.

While Google has said it is giving priority to publisher traffic, the tech giant’s adoption of AI in search threatens to throw off the ‘delicate equilibrium’ of the ‘long, uneasy marriage’ between Google and content creators. The fear is that AI search results will remove the need for users to click on links that take them to publisher sites, decimating referral traffic.

The new search features also present a challenge for Google, which has had to move quickly to retool its flagship product in response to the rising popularity of chatbots like ChatGPT. The changes to search risk undermining the commercial sustainability of the website owners that produce the content that Google relies on to deliver meaningful search results and, more recently, train its AI models. What a time to be alive!


 

In 2024, media companies must hit the platform reset button

It’s been a long time coming. But 2023 has signaled that it’s time for publishers to reconsider their relationship with big tech platforms.

In related news, Damian Radcliffe says that it’s time for publishers to think carefully about their platform positioning. This year has seen Big Tech progressively deprioritise news, cancel or reduce news-related programs and products, and make the presence of news content on their platforms much less user-friendly. Read Damian’s tips to plan your platform strategy for 2024.


 

How publishers are using AI chatbots to boost engagement

Chatbots based on news publishers’ own content archives pose “a lot of revenue opportunities” but must start with getting the product right.

Putting a more positive spin on the tech tsunami swamping media, Press Gazette’s Charlotte Tobitt has been looking at how media companies have been training their own AI chatbots. Applications trained on publishers’ own content archives pose “a lot of revenue opportunities” according to the chief digital and information officer at Forbes. A silver lining?


How do you sell and price banner ads on a B2B site, and do you have any advice or recommendations for publishers looking to change up how they do it? Join the discussion in our community forum.


 

Pre-order your copy of The Journo Resources Yearbook and support new journalists.

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I just bought my copy of the Journo Resources Yearbook and if you care about helping the next generation of journalists, you should too. Every penny you pay for your copy goes back to support the running of Journo Resources Fellowship scheme to helps people of all ages get started in journalism. The 100-page ring binder will inspire, entertain and inform… and there’s origami! Get it now.


More from Media Voices

 

Project 23’s Elaine dela Cruz on creating DE&I programmes in media

Elaine dela Cruz, co-founder of Project 23, tells us about what is creating positive change for diversity and inclusion in the industry.

 

Why we’ve launched a media community forum

We’re excited to introduce the Media Voices community: a place for professionals in media and publishing to come together.

 

Buy The Media Voices Team a coffee

If you’re feeling generous in the run-up to Christmas, we’d really appreciate any support you can show us ????

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