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The Messenger to close after less than a year

By closing less than a year after it launched, The Messenger is now one of the biggest busts in the annals of online news.

 

Just look at that subheading in the box above. The Messenger shuttering isn’t exactly a shock — everyone I’ve spoken to about it has been negative about it since its launch — but a number of the details about its closure are. Briefly, the site’s founder Jimmy Finkelstein sent an email around to its staff announcing that The Messenger’s shutdown was “effective immediately.”

As this post from a former senior writer for the site makes clear, The Messenger’s management implemented daft and counterproductive strategies right from the off. Surprise surprise, when the site inevitably folded under the weight of its mismanagement, it was not those managers who ended up bearing the worst of the fallout.

When the news broke the Media Voices WhatsApp chat was on fire, not with surprise that the general news site was shuttering, but with alarm about how its closure was being covered. Let’s be clear — there is space for digital-first general news sites, both legacy and new. What went wrong here was a failure of leadership right from the start and a lack of a clear identity.


 

Impossibly complex, ruthlessly simple: the limitations and purpose of newsgames

Newsgames do a lot to educate audiences about important issues, from climate change to transport logistics, but by design they cannot tell the whole story.

Wrote this for my Substack — and it’s happily a crossover between my two great loves of media and gaming. We’ve written about the value of games to publishers before, and in light of the NYT releasing some more stats about the importance of Wordle etc. to its business model I thought it was a good opportunity to take a look at newsgames in general. TL;DR I don’t think they’re living up to their full potential, but deserve celebration nonetheless.


 

Receipts (or, not faking it too much)

Brian Morrissey on when faking it ‘til you making it falls down as a strategy.

Here’s an interesting and timely follow-up to our main story. I’m sure Brian was working on this — even if it was just idly thinking about how to illustrate his point — from before The Messenger news broke, but it’s wonderfully relevant anyway. In this post for The Rebooting, he explains that while faking audiences is standard operating procedure’, it cannot be the entirety of your business plan.


 

Reporting on homicide and interviewing grieving families, with Tamara Cherry

Not giving time and space to those who have lost loved ones can contribute to their trauma and interrupt the healing process. Modern newsrooms must put the human before the scoop

For those of you thinking ‘this story isn’t about media business models’ — you couldn’t be more wrong. Media business success is predicated on serving the public, and there’s no more important time to do that than when interviewing grieving families. I’ve heard people defend the ‘death knock’ before — always unsuccessfully and shamefacedly — but this presents a practical guide to ensuring families are ready to talk to the media. Great listen.


Hey! Speaking of Brian Morrissey: he’s reported that one legacy publisher has seen traffic declines of nearly 80% from peak. But as one of our community members points out from their experience, traffic declines don’t always mean equivalent revenue declines. Is traffic down for you, and where are you looking to build audiences now? Join the discussion.


More from Media Voices

 

Futureproofing local news: Finding resilient business models

In part two, we’ll be exploring the challenges and opportunities that local news organisations are facing with finding sustainable revenue streams.

 

Project 23’s Elaine dela Cruz on creating DE&I programmes in media

Elaine dela Cruz, co-founder of Project 23, tells us about what is creating positive change for diversity and inclusion in the industry.

 

Is diversity, equity and inclusion at risk of becoming just another ‘trend’?

While media is seeing some progress with gender pay gaps and representation, commitment to DEI is waning, with too little focus on systemic change.

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