Analysis

Lessons in reducing churn from some of the world’s biggest publishers

Chris Sutcliffe explores strategies global publishers are employing to reduce churn in his latest piece for What’s New in Publishing.

The era of untrammelled growth in digital news subscriptions might be over before it truly began. Despite the high-profile successes of The Times, the NYT and The Washington Post among others, the needle hasn’t significantly moved when it comes to the number of people who are willing to pay for a digital news subscription. The latest Reuters Institute Digital News Report found that only single-digit proportions of people said they would subscribe to a digital news source.

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Analysis

You Can Sell Anything Once, But How Do You Keep Readers Paying for Content?

Peter Houston explores the ‘Four P’s of Retention’ in his latest article for Publishing Executive.

Though the UK’s vote to exit the EU and the election of Donald Trump may have roiled the British and American public, both have been great for subscription sales. Stories of the readership surge caused by the Trump Bump and the Brexit Bounce are legend among audience development professionals.

Everyone knows, except maybe the president, that The New York Times gained more than 250,000 subscribers in the quarter after his election. The UK’s own Times newspaper doubled its subscription sales over the weekend of the EU referendum by opening access to deep-dive Brexit pieces like: Life after Brexit: what happens next.

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Analysis

If Paid Content is the New Hope, How Do We Convert Free Readers to Paying Ones?

Peter Houston looks at what will convert an audience from free to paid in his latest article for Publishing Executive

So we’re agreed? Reader revenue is the way to go. We’re over traffic-at-scale and ad-only funding models. Subscriptions probably won’t pay all your bills, but a healthy mix of subs and ad sales is what we’re all about these days.

OK? Great! Now that we’ve settled the paid content argument, how are we actually going to get people to pay?

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Business models, Editorial content, Podcasts, Publications, Strategy

The Times and Sunday Times’ Alan Hunter on achieving a major digital subscription milestone

This week, Esther talks to the The Times and Sunday Times’ Head of Digital Alan Hunter about how they met their milestone of 500,000 digital subscribers, why their paywall persistence has paid off, and how edition-based publishing is more important to their audience than ever.

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Podcasts, Social responsibility

PressPad founder Olivia Crellin on the need for diversity in journalism

In this week’s episode of Media Voices, PressPad founder and BBC journalist Olivia Crellin explains how PressPad aims to diversify the media by removing one of the main financial obstacles to those trying to enter the profession.

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